At Brow Shop we do our best to get your order posted on the same day you order it. If you place an order before 12:00pm (ACST) your order will be sent that day. If you order after 12:00pm (ACST) your order may be sent the following day. Contact us if your order is particularly urgent and we'll do our best to get it to you as soon as possible. 


All orders placed before 12:00pm ACST will be shipped the same day unless otherwise stated. Excludes weekends and public holidays.

At Brow Shop one of our highest priorities is to ship all orders as quickly and efficiently as possible. We understand the importance for you to receive your order when you need it and understand the frustration when there are delays. We endeavour to alert you of any known delays and will follow up your delivery enquiries as soon as we are notified.


Free Standard Shipping for orders over $99 AUD

Free EXPRESS Shipping for orders over $149 AUD (excludes Furniture)

For orders under $99 AUD : Standard Shipping is charged at a flat rate of $9.99 AUD & Express Shipping is $14.99 AUD (excludes Furniture)

Free Shipping for Furniture (excludes Lighting).
All furniture is sent from a warehouse in Victoria and can take up to two weeks to arrive.

*Depending on your location, furniture may incur an additional delivery fee due to the weight and bulk of these items. We will notify you of any additional shipping charges prior to dispatching from our warehouse.

^During busy periods (including Christmas and public holidays), your parcel may take longer to arrive. If you require your parcel sooner, please select the Express Post option.

INTERNATIONAL ORDERS - including NZ, Canada, UK & US only

FREE DHL EXPRESS Shipping on all International orders over $199 AUD.

For orders under $199 AUD : DHL Express Shipping Flat Rate of $24.99 AUD.

Orders received by 12:00pm ACST will be dispatched same day.

Parcels can be delayed at customs from time to time, unfortunately, this is out of our control and we can not do anything to move the parcel through faster. International orders may also be subject to a customs fee. Fees are determined by your location and invoice amount.  There are many different regulations and sometimes complex duty rates applicable to imported cargo, we recommend looking into the laws and customs fees for your country before placing your order.


Australia Post or DHL (International) will email a tracking number to you once your order has been collected from our warehouse.
Should you require any assistance in tracking your order, please contact our support team at

All prices are shown in AUD

Please keep in mind, we are at the mercy of couriers once your parcel leaves Brow Shop. Please check all tracking information, which can be found in your ‘A shipment from Brow Shop is on the way!’ email,  before contacting Brow Shop with regards to it’s status. If you need your items in a rush, please don’t forget to select ‘Express Shipping’.