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Lash Prodigy Training Manual - Business & Branding 101

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Ready to open your business or already have a business?

This in-depth 117 page manual will dig deep into everything business and branding!

Amy Williams, Founder of LashXtend & Lash Prodigy has put pen to paper to help you become your own boss in a cost affective and easy step by step business plan.

Our Business & Branding guidebook is a jam-packed online training manual, delving into the details of owning and running your own business and creating a brand for ANY kind of business big or small.

Open your mind to the freedom of being your own boss, it gives you a chance to tell your story, to employ yourself, and to prepare for your own future

Our training manual will guide you step by step to creating and building a business or brand from the very start. Amy, CEO of LashXtend & Lash Prodigy reveals everything you need to do to ensure success and reaching your goals.

Whats covered?

MODULES:

  • How to create a brand
  • Marketing & Promotions
  • Most popular social media platforms
  • Management Overview
  • Client Communication & Customer Service
  • Client retention & marketing strategies
  • Find the right add-on services
  • How to manage bookings
  • Appointment scheduling software
  • Developing a Pricing Strategy
  • Accepting payments
  • What About Insurance?
  • Regulations & Compliance
  • Ethical and sustainable practices
  • Business Plan
  • Business Planner


How to Create a Brand:
Building a strong brand is essential for establishing a unique identity in the beauty industry. This module will guide you through the process of creating a compelling brand that resonates with your target audience. You will learn about crafting a memorable brand image, defining your brand voice, and effectively communicating your brand message.

Marketing & Promotions:
Effective marketing and promotions are crucial for attracting customers and increasing brand visibility. This module will delve into various marketing strategies and techniques specifically tailored to the beauty industry. You will discover how to develop comprehensive marketing plans, leverage different marketing channels, and create persuasive promotional materials to reach your target market.

Most Popular Social Media Platforms:
In today's digital age, social media platforms play a pivotal role in promoting beauty businesses. This module will explore the most popular social media platforms, such as Instagram, Facebook, and YouTube, and provide insights on how to maximise their potential for marketing your beauty services. You will learn effective strategies to engage with your audience, create captivating content, and leverage influencer partnerships to expand your reach.

Management Overview:
Successful management is the backbone of any thriving beauty business. In this module, you will gain a comprehensive understanding of the fundamental principles of business management. Topics covered include financial management, inventory control, staff management, and optimising operational efficiency to ensure your beauty business operates smoothly and profitably.

Client Communication & Customer Service:
Building strong client relationships is essential for long-term success. This module will emphasise the importance of effective client communication and exceptional customer service in the beauty industry. You will learn techniques to establish rapport with clients, handle their concerns or complaints with professionalism, and exceed their expectations through personalised experiences.

Client Retention & Marketing Strategies:
Client retention is a key driver of growth in the beauty industry. This module will delve into strategies for retaining clients and increasing their loyalty. You will discover how to implement customer loyalty programs, referral incentives, and targeted marketing campaigns to encourage repeat visits and attract new clients.

Finding the Right Add-On Services:
Offering add-on services can enhance the overall client experience and increase revenue. In this module, you will learn how to identify the right add-on services that complement your core offerings. Through market research and understanding client preferences, you will discover how to effectively communicate the benefits of add-on services and enhance client satisfaction.

How to Manage Bookings:
Efficient booking management is essential to streamline operations and provide a seamless experience for clients. This module will guide you through effective strategies for managing bookings, including implementing appointment scheduling systems and utilising software solutions to optimise scheduling, reduce no-shows, and maximise staff and resource allocation.

Appointment Scheduling Software:
Explore the benefits of appointment scheduling software in this module. You will learn how to leverage technology to streamline your booking process, enhance client convenience, and automate appointment reminders. Discover different software options and their features to find the best solution for your beauty business.

Developing a Pricing Strategy:
Pricing your beauty services appropriately is critical for profitability and competitiveness. This module will provide insights into developing a pricing strategy that aligns with your business objectives and market dynamics. You will learn about pricing models, factors to consider, and how to strike a balance between profitability and customer value.

Accepting Payments:
Efficient payment processing is vital for any beauty business. In this module, we will discuss various payment methods available to you and provide insights on how to integrate secure and convenient payment systems into your operations. You will learn about traditional payment methods like cash and card transactions, as well as explore digital payment options and online platforms to offer your customers a seamless payment experience.

What About Insurance?
Protecting your beauty business from unforeseen events is crucial for its long-term sustainability. This module will shed light on the importance of insurance and the specific types of coverage you should consider for your beauty business. We will discuss general liability insurance, professional liability insurance, property insurance, and workers' compensation insurance. Understanding the right insurance coverage will help safeguard your business against potential risks and liabilities.

Regulations & Compliance:
Compliance with regulations and legal requirements is imperative in the beauty industry. This module will provide an overview of the key regulations that beauty businesses must adhere to. We will discuss health and safety regulations, licensing and permits, sanitation standards, and privacy laws. By understanding and complying with these regulations, you can ensure the smooth and lawful operation of your beauty business.

Ethical and Sustainable Practices:
In today's environmentally conscious world, incorporating ethical and sustainable practices into your beauty business is not only socially responsible but also beneficial for your brand reputation. This module will explore the importance of using cruelty-free products, reducing waste, implementing eco-friendly initiatives, and supporting sustainable sourcing and manufacturing practices. By adopting ethical and sustainable practices, you can attract eco-conscious customers and contribute to a greener future.

Business Plan:
A well-developed business plan is a roadmap to success for any beauty business. This module will emphasise the significance of creating a comprehensive business plan that outlines your goals, target market, marketing strategies, financial projections, and operational plans. We will guide you through the process of crafting a compelling business plan that serves as a blueprint for your beauty business's growth and success.

Business Planner:
A business planner is a valuable tool for organising and managing the day-to-day operations of your beauty business. This module will introduce you to the benefits of using a business planner, which helps you track appointments, manage inventory, monitor financials, and set goals. We will provide recommendations on the essential sections and features to include in your business planner to streamline your business operations.

By incorporating these modules into your beauty business practices, you will gain a comprehensive understanding of crucial areas such as payments, insurance, regulations, ethics, and planning. Together, these elements form the foundation for a successful and sustainable beauty business. So let's dive in and equip ourselves with the knowledge and strategies needed to excel in the ever-evolving beauty industry.

 


*Please note : You will receive access to this course within 48 hours of your purchase. Please check your spam folder.

At Brow Shop we do our best to get your order posted on the same day you order it. If you place an order before 12:00pm (ACST) your order will be sent that day. If you order after 12:00pm (ACST) your order may be sent the following day. Contact us if your order is particularly urgent and we'll do our best to get it to you as soon as possible. 

SAME DAY DISPATCH

All orders placed before 12:00pm ACST will be shipped the same day unless otherwise stated. Excludes weekends and public holidays.

At Brow Shop one of our highest priorities is to ship all orders as quickly and efficiently as possible. We understand the importance for you to receive your order when you need it and understand the frustration when there are delays. We endeavour to alert you of any known delays and will follow up your delivery enquiries as soon as we are notified.

DELIVERIES WITHIN AUSTRALIA

Free Standard Shipping for orders over $99 AUD

Free EXPRESS Shipping for orders over $149 AUD (excludes Furniture)

For orders under $99 AUD : Standard Shipping is charged at a flat rate of $9.99 AUD & Express Shipping is $14.99 AUD (excludes Furniture)

Free Shipping for Furniture (excludes Lighting).
All furniture is sent from a warehouse in Victoria and can take up to two weeks to arrive.

*Depending on your location, furniture may incur an additional delivery fee due to the weight and bulk of these items. We will notify you of any additional shipping charges prior to dispatching from our warehouse.

^During busy periods (including Christmas and public holidays), your parcel may take longer to arrive. If you require your parcel sooner, please select the Express Post option.


INTERNATIONAL ORDERS - including NZ, Canada, UK & US only

FREE DHL EXPRESS Shipping on all International orders* over $199 AUD.

For orders* under $199 AUD : DHL Express Shipping Flat Rate of $24.99 AUD.

Orders* received by 12:00pm ACST will be dispatched same day.

*Depending on your location, large orders may incur an additional delivery fee due to the weight and bulk of these items. We will notify you of any additional shipping charges prior to dispatching from our warehouse.

Parcels can be delayed at customs from time to time, unfortunately, this is out of our control and we can not do anything to move the parcel through faster. International orders may also be subject to a customs fee. Fees are determined by your location and invoice amount.  There are many different regulations and sometimes complex duty rates applicable to imported cargo, we recommend looking into the laws and customs fees for your country before placing your order.

TRACKING YOUR ORDER

Australia Post or DHL (International) will email a tracking number to you once your order has been collected from our warehouse.
Should you require any assistance in tracking your order, please contact our support team at support@browshop.com.au

All prices are shown in AUD

 

Please keep in mind, we are at the mercy of couriers once your parcel leaves Brow Shop. Please check all tracking information, which can be found in your ‘A shipment from Brow Shop is on the way!’ email,  before contacting Brow Shop with regards to it’s status. If you need your items in a rush, please don’t forget to select ‘Express Shipping’.


For international orders to the above countries; Parcels can be delayed at customs from time to time, unfortunately, this is out of our control and we can not do anything to move the parcel through faster. International orders may also be subject to a customs fee. Fees are determined by your location and invoice amount. There are many different regulations and sometimes complex duty rates applicable to imported cargo, we recommend looking into the laws and customs fees for your country before placing your order.

 

Correct on 13/06/24

Ready to open your business or already have a business?

This in-depth 117 page manual will dig deep into everything business and branding!

Amy Williams, Founder of LashXtend & Lash Prodigy has put pen to paper to help you become your own boss in a cost affective and easy step by step business plan.

Our Business & Branding guidebook is a jam-packed online training manual, delving into the details of owning and running your own business and creating a brand for ANY kind of business big or small.

Open your mind to the freedom of being your own boss, it gives you a chance to tell your story, to employ yourself, and to prepare for your own future

Our training manual will guide you step by step to creating and building a business or brand from the very start. Amy, CEO of LashXtend & Lash Prodigy reveals everything you need to do to ensure success and reaching your goals.

Whats covered?

MODULES:

  • How to create a brand
  • Marketing & Promotions
  • Most popular social media platforms
  • Management Overview
  • Client Communication & Customer Service
  • Client retention & marketing strategies
  • Find the right add-on services
  • How to manage bookings
  • Appointment scheduling software
  • Developing a Pricing Strategy
  • Accepting payments
  • What About Insurance?
  • Regulations & Compliance
  • Ethical and sustainable practices
  • Business Plan
  • Business Planner


How to Create a Brand:
Building a strong brand is essential for establishing a unique identity in the beauty industry. This module will guide you through the process of creating a compelling brand that resonates with your target audience. You will learn about crafting a memorable brand image, defining your brand voice, and effectively communicating your brand message.

Marketing & Promotions:
Effective marketing and promotions are crucial for attracting customers and increasing brand visibility. This module will delve into various marketing strategies and techniques specifically tailored to the beauty industry. You will discover how to develop comprehensive marketing plans, leverage different marketing channels, and create persuasive promotional materials to reach your target market.

Most Popular Social Media Platforms:
In today's digital age, social media platforms play a pivotal role in promoting beauty businesses. This module will explore the most popular social media platforms, such as Instagram, Facebook, and YouTube, and provide insights on how to maximise their potential for marketing your beauty services. You will learn effective strategies to engage with your audience, create captivating content, and leverage influencer partnerships to expand your reach.

Management Overview:
Successful management is the backbone of any thriving beauty business. In this module, you will gain a comprehensive understanding of the fundamental principles of business management. Topics covered include financial management, inventory control, staff management, and optimising operational efficiency to ensure your beauty business operates smoothly and profitably.

Client Communication & Customer Service:
Building strong client relationships is essential for long-term success. This module will emphasise the importance of effective client communication and exceptional customer service in the beauty industry. You will learn techniques to establish rapport with clients, handle their concerns or complaints with professionalism, and exceed their expectations through personalised experiences.

Client Retention & Marketing Strategies:
Client retention is a key driver of growth in the beauty industry. This module will delve into strategies for retaining clients and increasing their loyalty. You will discover how to implement customer loyalty programs, referral incentives, and targeted marketing campaigns to encourage repeat visits and attract new clients.

Finding the Right Add-On Services:
Offering add-on services can enhance the overall client experience and increase revenue. In this module, you will learn how to identify the right add-on services that complement your core offerings. Through market research and understanding client preferences, you will discover how to effectively communicate the benefits of add-on services and enhance client satisfaction.

How to Manage Bookings:
Efficient booking management is essential to streamline operations and provide a seamless experience for clients. This module will guide you through effective strategies for managing bookings, including implementing appointment scheduling systems and utilising software solutions to optimise scheduling, reduce no-shows, and maximise staff and resource allocation.

Appointment Scheduling Software:
Explore the benefits of appointment scheduling software in this module. You will learn how to leverage technology to streamline your booking process, enhance client convenience, and automate appointment reminders. Discover different software options and their features to find the best solution for your beauty business.

Developing a Pricing Strategy:
Pricing your beauty services appropriately is critical for profitability and competitiveness. This module will provide insights into developing a pricing strategy that aligns with your business objectives and market dynamics. You will learn about pricing models, factors to consider, and how to strike a balance between profitability and customer value.

Accepting Payments:
Efficient payment processing is vital for any beauty business. In this module, we will discuss various payment methods available to you and provide insights on how to integrate secure and convenient payment systems into your operations. You will learn about traditional payment methods like cash and card transactions, as well as explore digital payment options and online platforms to offer your customers a seamless payment experience.

What About Insurance?
Protecting your beauty business from unforeseen events is crucial for its long-term sustainability. This module will shed light on the importance of insurance and the specific types of coverage you should consider for your beauty business. We will discuss general liability insurance, professional liability insurance, property insurance, and workers' compensation insurance. Understanding the right insurance coverage will help safeguard your business against potential risks and liabilities.

Regulations & Compliance:
Compliance with regulations and legal requirements is imperative in the beauty industry. This module will provide an overview of the key regulations that beauty businesses must adhere to. We will discuss health and safety regulations, licensing and permits, sanitation standards, and privacy laws. By understanding and complying with these regulations, you can ensure the smooth and lawful operation of your beauty business.

Ethical and Sustainable Practices:
In today's environmentally conscious world, incorporating ethical and sustainable practices into your beauty business is not only socially responsible but also beneficial for your brand reputation. This module will explore the importance of using cruelty-free products, reducing waste, implementing eco-friendly initiatives, and supporting sustainable sourcing and manufacturing practices. By adopting ethical and sustainable practices, you can attract eco-conscious customers and contribute to a greener future.

Business Plan:
A well-developed business plan is a roadmap to success for any beauty business. This module will emphasise the significance of creating a comprehensive business plan that outlines your goals, target market, marketing strategies, financial projections, and operational plans. We will guide you through the process of crafting a compelling business plan that serves as a blueprint for your beauty business's growth and success.

Business Planner:
A business planner is a valuable tool for organising and managing the day-to-day operations of your beauty business. This module will introduce you to the benefits of using a business planner, which helps you track appointments, manage inventory, monitor financials, and set goals. We will provide recommendations on the essential sections and features to include in your business planner to streamline your business operations.

By incorporating these modules into your beauty business practices, you will gain a comprehensive understanding of crucial areas such as payments, insurance, regulations, ethics, and planning. Together, these elements form the foundation for a successful and sustainable beauty business. So let's dive in and equip ourselves with the knowledge and strategies needed to excel in the ever-evolving beauty industry.

 


*Please note : You will receive access to this course within 48 hours of your purchase. Please check your spam folder.

At Brow Shop we do our best to get your order posted on the same day you order it. If you place an order before 12:00pm (ACST) your order will be sent that day. If you order after 12:00pm (ACST) your order may be sent the following day. Contact us if your order is particularly urgent and we'll do our best to get it to you as soon as possible. 

SAME DAY DISPATCH

All orders placed before 12:00pm ACST will be shipped the same day unless otherwise stated. Excludes weekends and public holidays.

At Brow Shop one of our highest priorities is to ship all orders as quickly and efficiently as possible. We understand the importance for you to receive your order when you need it and understand the frustration when there are delays. We endeavour to alert you of any known delays and will follow up your delivery enquiries as soon as we are notified.

DELIVERIES WITHIN AUSTRALIA

Free Standard Shipping for orders over $99 AUD

Free EXPRESS Shipping for orders over $149 AUD (excludes Furniture)

For orders under $99 AUD : Standard Shipping is charged at a flat rate of $9.99 AUD & Express Shipping is $14.99 AUD (excludes Furniture)

Free Shipping for Furniture (excludes Lighting).
All furniture is sent from a warehouse in Victoria and can take up to two weeks to arrive.

*Depending on your location, furniture may incur an additional delivery fee due to the weight and bulk of these items. We will notify you of any additional shipping charges prior to dispatching from our warehouse.

^During busy periods (including Christmas and public holidays), your parcel may take longer to arrive. If you require your parcel sooner, please select the Express Post option.


INTERNATIONAL ORDERS - including NZ, Canada, UK & US only

FREE DHL EXPRESS Shipping on all International orders* over $199 AUD.

For orders* under $199 AUD : DHL Express Shipping Flat Rate of $24.99 AUD.

Orders* received by 12:00pm ACST will be dispatched same day.

*Depending on your location, large orders may incur an additional delivery fee due to the weight and bulk of these items. We will notify you of any additional shipping charges prior to dispatching from our warehouse.

Parcels can be delayed at customs from time to time, unfortunately, this is out of our control and we can not do anything to move the parcel through faster. International orders may also be subject to a customs fee. Fees are determined by your location and invoice amount.  There are many different regulations and sometimes complex duty rates applicable to imported cargo, we recommend looking into the laws and customs fees for your country before placing your order.

TRACKING YOUR ORDER

Australia Post or DHL (International) will email a tracking number to you once your order has been collected from our warehouse.
Should you require any assistance in tracking your order, please contact our support team at support@browshop.com.au

All prices are shown in AUD

 

Please keep in mind, we are at the mercy of couriers once your parcel leaves Brow Shop. Please check all tracking information, which can be found in your ‘A shipment from Brow Shop is on the way!’ email,  before contacting Brow Shop with regards to it’s status. If you need your items in a rush, please don’t forget to select ‘Express Shipping’.


For international orders to the above countries; Parcels can be delayed at customs from time to time, unfortunately, this is out of our control and we can not do anything to move the parcel through faster. International orders may also be subject to a customs fee. Fees are determined by your location and invoice amount. There are many different regulations and sometimes complex duty rates applicable to imported cargo, we recommend looking into the laws and customs fees for your country before placing your order.

 

Correct on 13/06/24